Product Management Associate

Do you have amazing attention to detail?

Do you enjoy data entry and using databases and Excel to their full potential?

Do you love collaborating with internal and external stakeholders and have a desire to give them the best experience?

If your answer to these questions is an enthusiastic “yes” then please keep reading!

We are looking for the right person to join our Product Management team. This role is a great opportunity for someone wanting to begin their career in the software industry, you will have a significant impact on our success.

About us

Climb Global Solutions (NASDAQ: CLMB) has offices in the USA, Canada, Amsterdam, Germany, Ireland, and the UK. We’re an enthusiastic technically led team that is at the cutting edge of new and exciting technology. We are customer-focused and pride ourselves on offering various solutions; to ensure we can solve our customers’ problems we invest time in training and personal development.  To help the team grow the business, we work hard giving everyone balance – hybrid working, a personal trainer and an employee assistance program are just a few of the ways we do this. Having our HQ on the edge of the Dartmoor National Park in the beautiful market town of Ashburton also helps. Colleagues regularly tell us that their teams are why they love their jobs.

Benefits for you

• Paid training
• Individual personal development plans
• Sick pay
• Holiday pay
• Staff referral scheme
• Personal trainer
• Yoga
• Flexible working arrangements
• Social events/fundraisers/staff parties
• Life assurance with Unum
• Employee assistance programme for you and your family
• Medicash Health Cash Plan
• Electric Car Scheme & Cycle to Work Scheme
• Volunteer Day
• Buying & Selling Holiday Options

All companies say that they have a great culture – we are proud that this is reality – we put our people first!

About the role

In this role you will work with our internal teams and vendors across the Climb Global Solutions business to upload and maintain pricing and product information into our systems. This is actioned either in bulk via Excel uploads into our database, or on a case-by-case basis. We receive pricelists and quotes from our vendors in many different formats; you will need to manipulate this data to the correct format to be added to the systems. Accuracy and a keen eye for detail are a must, having advanced Excel skills would be a bonus. This position requires meticulous attention to detail, strong analytical skills, and the ability to collaborate effectively across departments.

Your role will include but is not limited to:

Bulk SKU Creation: You will receive pricelists from internal and external sources in a variety of formats and will manipulate this data in Excel, so that the correct data is uploaded into our systems in the correct format.

Single SKU Creation: You will receive one-off SKU requests from the sales team and will manually create these in the system, identifying the correct information from the data provided to complete each SKU correctly.

Pricing Updates: You will execute bulk and one-off pricing updates as required, ensuring accuracy and timeliness.

Data Validation: You will verify information for accuracy before entering/updating SKUs in the system.

Database Analysis: You will analyse data using Excel formulas (e.g. VLOOKUP) to identify missing or outdated data on our systems when vendors release new pricelists.

Vendor Relations: You will speak with vendors to request updated pricelists or to resolve queries relating to SKUs.

Issue Resolution: You will troubleshoot product-related issues promptly and effectively, to resolve errors or improve quality.

Team liaison: You will communicate with the internal teams to ensure they are advised in advance of any known upcoming changes to the database, or that they are informed immediately of any unplanned changes.

Customer Pricing & Rebate Agreements: You will ensure that customer pricing and rebate agreements are accurately created and maintained in line with the SKUs to ensure the sales team can quote accurately and efficiently.

About you

You will have a least five GCSE level 4/grade C (or equivalent) and above including Maths and English. You will be proficient at communicating both written and verbal, with excellent organisational skills.  You will have a strong desire to learn new skills, be comfortable using the computer including Microsoft Office, especially Excel and have excellent attention to detail.

Our most successful people are highly confident in their own ability, commercially minded, focused, supportive, practical, and creative. Does this sound like you?

Other skills required are:

• The ability to work in a highly pressurised environment to deadlines and with shifting priorities.
• Excellent communication skills – comfortable on the phone, a professional standard of written work
• Able to handle repetitive processes but with changing priorities.
• Proficient experience with Excel is essential.
• A knowledge of databases is an advantage but not essential.

Our most successful people have a can-do attitude and are, enthusiastic and passionate about delivering top quality service to our stakeholders. Does this sound like you?

Salary £26k per year