Microsoft 365 Sales Solutions Specialist

About us

Climb Channel Solutions and Grey Matter are based in Ashburton, Devon, they are both part of Climb Global Solutions (NASDAQ: CLMB) with offices in the USA, Canada, Amsterdam and the UK. We’re an enthusiastic technically led team that is at the cutting edge of new and exciting technology. We are customer-focused and pride ourselves on offering various solutions; to ensure we can solve our customers’ problems we invest time in training and personal development.  To help the team grow the business, we work hard giving everyone balance – hybrid working, a personal trainer, yoga and an employee assistance program are just a few of the ways we do this. Having our HQ on the edge of the Dartmoor National Park in the beautiful market town of Ashburton also helps. Colleagues regularly tell us that their teams are why they love their jobs.

At Climb, our team culture is built on collaboration, innovation, and mutual respect. We believe in fostering an environment where everyone feels valued and empowered to contribute their best. Here are some key aspects of our culture and values:

• Teamwork: We thrive on collaboration and believe that the best ideas come from working together. Our team supports each other, shares knowledge, and celebrates successes collectively.
• Integrity: Honesty and transparency are at the core of everything we do. We build trust with our clients and each other by being genuine and ethical in our actions.
• Continuous Learning: We are passionate about growth and development. Whether it’s mastering new technologies or enhancing our skills, we are committed to continuous improvement.
• Customer Focus: Our clients are at the heart of our business. We strive to understand their needs and provide solutions that exceed their expectations.
• Innovation: We embrace cutting-edge technology and encourage creative thinking. Our team is always looking for new ways to solve problems and drive the business forward.
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. We support flexible working arrangements and promote a positive, inclusive workplace.

Join us at Climb, where you’ll be part of a dynamic team that’s not only achieving great things but also having fun along the way!

About the role

The purpose of the Microsoft 365 Sales Specialist is to increase Climb and Grey Matter's Microsoft business by providing product and licensing support for Microsoft products and services, with a key focus on M365/Modern Workplace.

The M365 sales specialist plays a crucial role in driving the sales of Modern Workplace solutions. Your primary purpose is to understand customer needs, propose tailored modern workplace solutions, and assist the sales team in closing sales deals by demonstrating knowledge and value to customers

Day to day, your responsibilities will be to:

• Support Sales: Work within the sales team to proactively develop, manage, and grow sales and relationships with existing customers and partners.
• Product and Licensing Support: Provide comprehensive product and licensing support across all Microsoft cloud services.
• Campaigns: Work with marketing to drive campaigns and participate in marketing activities.
• Training and Development: Stay up to date on the latest technologies and trends in Microsoft cloud services to enable the best support to our team and customers.
• Services and Solutions: To proactively suggest ideas for and work on approved solutions and potential services that can be sold through the sales team.
• Knowledge Share: Deliver training on new technologies and services to enable the sales team to better sell them.
• Usage and utilisation of Cloud Services: Use and promote company platforms to help customers understand costs and how they can optimise.
• Upsell/Cross-sell: Identify areas where we can upsell and cross-sell to our customers and partners and train sales staff to identify these areas.
• Services: Work with Climb Global Services to proactively identify customers who require services and use knowledge of customer interactions to identify services required
• Demos: Provide customer and Partner demos and help marketing create how-to content and guides.

Benefits for you

• Paid Training
• Individual Personal Development Plans
• Salary plus commission/bonus schemes
• Sick Pay
• Holiday Pay
• Staff Referral Scheme
• Personal Trainer
• Flexible Working arrangements
• Incentives and Rewards
• Social Events/Fundraisers/Staff Parties

• Life Assurance with MetLife
• Employee Assistance Programme for you and your family
• Medicash Health Cash Plan

All companies say that they have a great culture – We are proud that this is reality – We put our people first!

About you

You’ll have five GCSE grade 4/C (or equivalent) and above including Maths and English, plus a minimum of two years sales experience.  Our most successful people are commercially minded, focused, supportive, pragmatic and creative. Does this sound like you?

Other traits and skills we’re looking for:

• Outstanding Written and Verbal Communication Skills
• Self-motivated
• Knowledgeable of Microsoft Cloud Products
• Ability to work collaboratively with other internal departments and sales teams.
• Excellent Organisational and time management skills.
• Initiative to research and resolve problems.
• Ambition to progress
• Proactive
• Willingness to learn new solutions, technologies and approaches

Salary - Yearly OTE £54,000