Job Title: Cyber Security Account Manager

Location: Ashburton, Devon (hybrid two days in the office once fully trained)

Salary: £26k-£30k pa salary DOE plus uncapped commission

We’re a software and cloud service provider with over 40 years of experience. We help businesses move with speed and confidence – maximising opportunities and solving challenges. Our customers are mainly developers and tech-led businesses looking to scale their solutions and operate more efficiently and securely in the cloud.

The role:

As a Cyber Security Account Manager, you will be part of a dynamic sales team. This hybrid role involves developing, managing, and growing Cyber Security and Backup sales, and building strong relationships with clients, partners and the wider Grey Matter sales team. 

• Managing accounts and increasing Cyber Security and Backup sales using best practices.
• Establishing new business opportunities with targeted accounts through prospecting, networking, qualifying, and closing techniques, with a focus on Cyber Security and Backup solutions.
• Proactively managing the sales pipeline and compiling accurate monthly reports.
• You will be supported by the Cyber Security Solutions Specialist and our partners to learn about new Cybersecurity and Backup products to improve your knowledge and selling skills.
• Collaborating with marketing to drive Cyber Security and Backup campaigns.
• Providing client quotations for Cybersecurity and Backup solutions and working closely with other teams and partners to ensure world-class service.
• Identifying and acting on upsell and cross-sell opportunities within the Cyber Security and Backup domains.
• Using internal systems proficiently, keeping information up-to-date
• Following up on new leads, call requests, renewals, and referrals specifically for Cybersecurity and Backup solutions.
• Preparing documentation for licensing contracts and services, including proposals, quotes, and tenders for Cybersecurity and Backup clients.
• Taking responsibility for resolving Cybersecurity and Backup-related issues.

What you’ll get:

• £26k-£30k pa salary DOE plus uncapped commission
• 37.5 hour week
• Hybrid and flexible working options (two days in the office per week, once fully trained)
• 23 days holiday, plus bank holidays, increasing one day a year to a maximum of 25 days.
• 3% company pension contribution
• Life Assurance with MetLife
• Employee Assistance Programme for you and your family
• Medicash Health Cash Plan
• Annual company party with an overnight hotel stay
• Annual high achiever awards
• Access to a Personal Trainer
• Scope for career progression
• Electric car scheme

What we’re looking for:

We could go on about all the skills and experience we’d like you to have, but let’s keep it simple. We’re looking for a proven track record of delivering successful sales. You should also have a can-do attitude, take responsibility for your workload and be confident at building relationships with our customers using the phone, email and video calls.

We spend a lot of time at work, so it’s important that you click with our existing team and wider company culture.