Microsoft Partner Success and Enablement Manager

This pivotal role sits at the heart of our partner ecosystem, driving growth, alignment, and impact across our MSP and reseller network. Each day, you’ll empower partners by guiding them through Microsoft’s programs, helping them unlock specialisations, and designing scalable initiatives to deliver a consistent, high-value experience. You’ll manage relationships, connect resources, and promote our services team to close knowledge gaps, upskill staff, and support project delivery. It’s a dynamic blend of strategic thinking, program design, and partner advocacy—ensuring our partners thrive and their customers succeed. While you won’t need to know every detail from day one, you will need a knack for organisation, a passion for learning, and a drive to improve every day. If you’re ready to take on a role that’s as dynamic as it is rewarding, we want to hear from you!

About the role

As a Microsoft Partner Success and Enablement Manager, you will be the enabler helping Managed Service Providers (MSPs) and resellers grow their Microsoft business. You’ll guide partners through the Microsoft ecosystem—showing the path to specialisations, incentives, and growth opportunities that elevate their customer impact and profitability.

This role is about more than just program awareness—it's about designing and delivering a consistent, high-value experience through scalable initiatives like programs, while promoting our services team to support partner enablement and project delivery.

Day-to-day, your responsibility will span across various areas, ensuring smooth operations and excellent customer experience. Here are some key points regarding your role:

Partner Enablement & Strategy

• Educate MSPs and resellers on Microsoft partner programs, competencies, and specialisations.
• Develop tailored growth plans to help partners attain the right accreditations and unlock incentives.
• Promote strategic alignment with Microsoft’s cloud, security, and modern workplace priorities.

Program Design & Execution

• Enhance and design Climb programs to deliver a consistent, scalable experience across the partner ecosystem.
• Ensure programs are aligned with partner needs and Microsoft’s strategic goals.
• Monitor performance and continuously improve program delivery and impact.

Business Growth & Opportunity Mapping

• Help partners see the bigger picture—identifying new revenue streams, market opportunities, and service offerings.
• Facilitate strategic conversations to expand their Microsoft portfolio and customer reach.

Incentives & Benefits Optimisation

• Guide partners in maximising Microsoft incentives, rebates, and co-selling opportunities.
• Ensure partners are leveraging all available benefits to drive profitability and customer value.

Upskilling & Services Promotion

• Advocate for our internal services team to support partner-led delivery and staff enablement.
• Promote training, certifications, and project support to close knowledge gaps and accelerate capability.

Relationship Management

• Build strong, trust-based relationships with partner stakeholders across sales, technical, and executive levels.
• Act as the voice of the partner within Microsoft, ensuring their needs and feedback shape future programs.

Partner Engagement Through Events & Webinars

• Assist in planning and supporting partner-focused events and webinars to drive awareness of Microsoft programs, specialisations, and incentives.
• Collaborate with internal teams and subject matter experts to deliver high-impact sessions that educate, inspire, and upskill partner staff.
• Use events as a strategic touchpoint to deepen relationships, share best practices, and promote our service capabilities.

About us

Climb Channel Solutions sells software to resellers both in the UK and across Europe, enabling them to provide software, services, and solutions to end users and businesses. We work with many leading global software publishers such as Microsoft, Quest, MindManager, Flexera, ManageEngine, and many more.

Based in Devon, we are part of Climb Global Solutions (NASDAQ: CLMB) with offices in the USA, Canada, Amsterdam and the UK. We’re an enthusiastic, technically led team that is at the cutting edge of new and exciting technology. We are customer-focused and pride ourselves on offering various solutions; to ensure we can solve our customers’ problems, we invest time in training and personal development.  To help the team grow the business, we work hard, giving everyone balance – hybrid working, a personal trainer, and an employee assistance program are just a few of the ways we do this. Having our HQ on the edge of the Dartmoor National Park in the beautiful market town of Ashburton also helps. Colleagues regularly tell us that their teams are why they love their jobs.

Benefits for you

• Paid Training
• Individual Personal Development Plans
• Salary plus commission/bonus schemes
• Sick Pay
• Holiday Pay
• Staff Referral Scheme
• Personal Trainer
• Flexible Working Arrangements
• Incentives and Rewards
• Social Events/Fundraisers/Staff Parties

• Life Assurance with Unum
• MediCash savings scheme
• Employee Assistance Programme for you and your family
• All companies say that they have a great culture – We are proud that this is reality – We put our people first!

About you

You’ll have five GCSE grade 4/C (or equivalent) and above, including Maths and English, plus a minimum of two years' sales experience.  Our most successful people are commercially minded, focused, supportive, pragmatic and creative. Does this sound like you?

Other traits and skills we’re looking for:

• Proven experience in partner/channel development, preferably within the Microsoft ecosystem.
• Strong understanding of Microsoft partner programs, incentives, and specialisation frameworks.
• Experience designing and executing scalable partner programs (e.g., CLIB or equivalent).
• Strategic mindset with the ability to identify growth opportunities and drive execution.
• Excellent communication and relationship-building skills.
• Passion for technology, partner success, and customer outcomes.

Location: This is a Hybrid role where you will be required to come into the office; remote work is considered for the right applicant.