Renewals Specialist

Are you our next Superstar?

We are currently searching for a passionate, confident, and organized renewal specialist to join our vibrant team to help our renewals business thrive.

About us

Climb Channel Solutions part of Climb Global Solutions (NASDAQ: CLMB) with offices in the USA, Canada, Amsterdam, and the UK are a specialty distributor focused on driving success with innovative vendors, value-added resellers, and managed service providers.

About the role

The Renewals Specialist is responsible for proactively quoting and managing the overall renewal lifecycle specific to designated software vendor(s) renewal pipeline.  Assigned to vendor partners based on auto-renew policy, overage policy or company opportunity, the Renewal Specialist is responsible for achieving sales, profitability, and customer retention/vendor renewal rate objectives.

The Renewals Specialist may represent a range of vendors or may focus on one specific vendor.

Desired candidates are those looking for a well-established company that encourages an entrepreneurial mindset in a family-friendly, flexible work environment.

Other duties and responsibilities include but are not limited to:

• Establishing productive, professional relationships with key personnel in assigned vendor partner accounts.
• Achieving and exceeding sales quota in set territory (designated vendors) by maintaining all possible renewal opportunities.
• Effective and accurate:
• Product search
• Quoting
• Order processing
• Cultivating strong relationships and acting as a primary point of contact for assigned vendor partners to ensure partner satisfaction specific to renewals.
• Up-sell and cross-sell where applicable.
• Develop relationships with other reseller renewal teams to drive consistency, relationship, and retention rates.
• Ability to manage reseller projects and vendor roll-outs.

This role will include a large amount of training and learning so a passion for technology and self-development is essential.

About you

The desired candidates are those looking for a well-established company that encourages an entrepreneurial mindset in a family-friendly, flexible work environment.

You will have a minimum of 1-2 years professional experience, a bachelor’s degree (preferred) and authorized to work in the US.  You will be proficient at communicating both written and verbal, with excellent organizational skills.  You will have a strong desire to learn new skills, comfortable using the computer including Microsoft Office, and have excellent attention to detail.

Our most successful people are highly confident in their own ability, commercially minded, focused, supportive, practical, and creative. Does this sound like you?

Other skills required are:

• Ability to manage time effectively and prioritize tasks appropriately.
• Strong communication and interpersonal skills
• Excellent customer service, problem solving, and selling techniques.
• Familiarity with Pipeline and Forecasting methodology.
• Assisting customers with maximizing up-sell opportunities, such as multi-year, extended maintenance, cross-sell, etc.
• Experience with Microsoft Office applications

Our most successful people have a can-do attitude and are, enthusiastic and passionate about delivering top quality service to our stakeholders. Does this sound like you?